Water tank pump kit for Dimplex E-Matrix and Dimplex Cassette
Low stock
-
Delivery time: 3-5 days
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Water Pump Kit for Dimplex E-Matrix and Dimplex Cassette
This water pump kit can be used for Dimplex automatic water filling systems. It can also be converted to manual filling if necessary. For manual filling, the water tank should be placed nearby and easily accessible for regular refilling.
Only use filtered/decalcified water with this pump kit. Ensure the appliance is on a level surface. Note that a sound from the pump in quiet environments is normal. The water tank, sump, lid, tank cap, and air filters should be cleaned weekly, especially in areas with hard water.
Pump Kit Installation
Choose a suitable water tank for the installation. This is not included. Below is the approximate water consumption per hour for each model:
- E-Matrix: approx. 200 ml of water per hour
- E-Matrix Linear: approx. 400 ml of water per hour
- Cassette 500: approx. 200 ml of water per hour
- Cassette 1000: approx. 400 ml of water per hour
A 10L tank will provide the following operating times:
- E-Matrix 800/500: approx. 50 hours
- E-Matrix 1300/400: approx. 25 hours
- Dimplex Cassette 500: approx. 50 hours
- Dimplex Cassette 1000: approx. 25 hours
A drill is required to make a hole in the water tank (fig. 3.1 in the installation manual) to mount the tank fitting. The drill bit or hole saw should have a diameter of 16-20 mm. Please select an appropriate hole saw or drill bit for the material the tank is made of.
Placement of Pump and Water Tank
Find a suitable location for the pump box and water tank that meets the following requirements:
- Easy tank refilling
- Easy tank cleaning
- Within 2 meters of the product
- Easy access for future service and maintenance of the pump box
- Sufficient distance to prevent water splashes on electrical parts
Important: The pump box must be placed below the outlet of the water tank (Fig. 1 in the installation manual) to ensure the pump can be filled with water. Note that the pump box must never run without a water connection. The tank and pump can be placed a maximum of 2 meters below the water level in the product's sump. It is not recommended to place the tank above the product.
Build a suitable stand for the water tank and place the pump box under the tank's outlet. The pump box can be placed on the floor or mounted using the holes on the back or side of the pump box (Fig. 2 in the installation manual). To use the holes, screw two appropriate screws into the mounting location with a distance of 90 mm. Leave 5-10 mm of each screw exposed and hang the pump box on the screws.
Read more in the installation guide regarding the water connection to the pump.
